Contractors FAQ
8 questions answered by NSW's only Bona Premier Dealer.
Contractors (8)
What should I ask a floor sanding contractor before hiring?
Five things: Do they have insurance? Do they use dust extraction? What coating system do they use and why? How many coats? Can you see photos of a recent job? A good contractor answers all of that without getting defensive.
What's the difference between Bona Certified and regular contractors?
Bona Certified Contractors have been through Bona's training program, use Bona products as their primary system, and carry minimum $5M public liability. It's invite-only. A contractor without the certification isn't necessarily worse -- they just haven't gone through that specific program.
How do I compare floor sanding quotes?
Get at least two. Check what's included: number of coats, which product, dust extraction, furniture moving, edge work standard. The cheapest quote often skips something. If one quote is significantly lower, ask what they're doing differently. Read reviews. Ask to see previous work.
Should I go with the cheapest floor sanding quote?
If one quote is way cheaper than the rest, ask why. They might be skipping coats, using cheaper products, not using dust extraction, or cutting corners on edge work. Get at least two quotes, compare what's included, and pick someone you're comfortable with. Shop local.
How do I know if a floor sander is good?
Ask to see photos of recent work. Check Google reviews. Ask what products they use and why. Ask if they use dust extraction. A good contractor answers questions without getting defensive and shows up when they say they will.
What should I ask a floor sander before hiring?
Five things: Do they have insurance? Do they use dust extraction? What coating system do they use and why? How many coats? Can you see photos of a recent job?
Should I go with the cheapest floor sander?
If one quote is way cheaper than the rest, ask why. They might be skipping coats, using cheaper products, or not using dust extraction. Get at least two quotes and compare inclusions.
My floor sander used a product I don't recognise. Is that OK?
Ask them what it is. If it's a professional-grade product (Bona, Polycure, Loba, Synteko), that's fine. If it's a consumer product from Bunnings, or they can't tell you what it is, that's a problem. A good floor sander knows their coating system inside out and can explain why they use it. Sand-Aid contractors use Bona as their primary system.
Still have a question?
Ring Brad. 24 years of Bona experience. Straight answer, no runaround.
Call 1300 950 551